okbet con Privacy Policy

1Who This Policy Applies To

This Privacy Policy applies to all users of the okbet con platform, including visitors to our website, registered account holders, and anyone who contacts our support team. It covers personal data collected through our website, mobile site, and any apps or tools associated with the okbet con platform.

okbet con is a platform intended for players in the Philippines. If you are accessing our platform from outside the Philippines, please be aware that your data will be processed in accordance with this policy and applicable Philippine privacy laws.

2What Personal Data We Collect

The personal information we collect depends on how you interact with the okbet con platform. The main categories are:

Account Registration Data

When you create an account, we collect your full name, date of birth, email address, mobile number, and the login credentials you choose. This information is required to create and manage your account.

Identity Verification (KYC) Data

To comply with age verification and anti-money laundering requirements, we may request copies of government-issued identification, proof of address, and other documents to confirm your identity. Examples include a Philippine national ID, passport, or driver's licence. These documents are handled securely and used only for the purposes of verification.

Payment and Transaction Data

When you deposit or withdraw funds, we collect the information needed to process those transactions. This includes the payment method used (such as a Philippine bank account or e-wallet registered in your name), transaction amounts, and timestamps. We do not store full payment credentials beyond what is needed to process the transaction.

Device and Usage Data

We automatically collect certain technical information when you use the platform, including your IP address, device type, operating system, browser type, and general location. We also collect data about how you use the platform — which games you play, how long sessions last, and which pages you visit. This data helps us improve platform performance and detect unusual account activity.

Communications Data

If you contact our support team by email or through any support channel, we retain records of those communications so we can respond appropriately and maintain a service history for your account.

3How We Use Your Personal Data

We use the personal information we collect for the following purposes:

Purpose	Data Used
Account creation and management	Name, email, mobile number, date of birth, login credentials
Identity and age verification (KYC)	Government ID, proof of address, date of birth
Processing deposits and withdrawals	Payment method details, transaction data
Platform security and fraud prevention	IP address, device data, login history, transaction patterns
Customer support	Account data, communications history
Platform improvement	Usage and behavior data (anonymized where possible)
Responsible gaming compliance	Session data, spending patterns, self-exclusion settings

We do not use your personal data for purposes beyond those described above without your consent or where required by law.

4Legal Basis for Processing

okbet con processes your personal data on the following legal grounds:

• Contract performance — processing necessary to provide the services you signed up for, including account management and transaction processing.
• Legal obligations — processing required to comply with applicable laws, including age verification, anti-money laundering requirements, and record-keeping obligations.
• Legitimate interests — processing for fraud prevention, platform security, and improving the platform experience, where these interests are not overridden by your privacy rights.
• Consent — where we rely on your consent (for example, for certain communications), you may withdraw that consent at any time by contacting us.

5How We Share Your Data

okbet con does not sell your personal data to third parties. We share personal information only in the following circumstances:

• Payment processors — to complete deposits and withdrawals, we share the necessary transaction data with the payment service providers involved. These providers are contractually bound to protect your data.
• Identity verification services — where third-party KYC or verification tools are used, relevant documents may be processed by those providers under strict data handling agreements.
• Legal and regulatory requirements — we will disclose personal data to law enforcement, regulatory bodies, or other authorities when required to do so by applicable Philippine law.
• Service providers — we may use third-party providers for technical services (such as hosting, analytics, or customer support tools). These providers access only the data necessary to perform their specific function and are prohibited from using it for other purposes.

6Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterward, as required by law or for legitimate operational purposes such as dispute resolution and fraud prevention. KYC documents and transaction records may be retained for longer periods in line with applicable legal and regulatory requirements.

If you close your account or request deletion of your data, we will action that request in accordance with our legal obligations. Some data may need to be retained after account closure for compliance purposes — we will inform you of this if it applies.

7Your Rights

As a user of the okbet con platform, you have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion — you can request that we delete your personal data where there is no legitimate reason for us to continue holding it.
• Right to object — you can object to the processing of your personal data in certain circumstances, particularly where we rely on legitimate interests as our legal basis.
• Right to withdraw consent — where we process your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, contact our support team at the email address shown in the footer of this page. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

8Cookies and Tracking

okbet con uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how the platform is used. Cookies help us keep you logged in during a session, recognize returning users, and identify technical issues on specific pages or devices.

You can control cookie settings through your browser. Disabling certain cookies may affect how the platform works — for example, you may need to log in more frequently. Strictly necessary cookies required for the platform to function cannot be disabled.

9Platform Security

okbet con applies industry-standard security measures to protect your personal data. These include SSL/TLS encryption for all data in transit, OTP (one-time password) authentication for account access and sensitive actions, and technical controls to detect and prevent unauthorized access.

While we maintain strong security practices, no online system can guarantee absolute security. You play an important role in keeping your account safe by using a strong password, not sharing your login details, and reporting any suspicious activity to our support team promptly.

10Children and Minors

okbet con is a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will close the account and delete the associated data promptly. If you believe a minor has accessed the platform, please contact us immediately.

11Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the revision date shown at the top of this page. We recommend reviewing this policy occasionally to stay informed. Continued use of the okbet con platform after changes are posted constitutes acceptance of the updated policy.

12Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is handled, you can contact the okbet con support team at the email address shown in the footer of every page on this site. You can also find answers to common questions on our FAQ page.

For a full overview of the rules that govern your use of the platform, see our Terms and Conditions.